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Thank you for visiting the Project HOPE website. Project HOPE’s privacy policy describes its treatment of information you provide through your interaction with us.

Information Collected and Stored Automatically

By visiting, reading pages, or downloading information, we will gather and store certain information about your visit automatically.

Project HOPE does not collect individual information about our website visitors or their use of the Project HOPE site.

We do collect:

1. The Internet domain and IP address from which you access our website;

2. The type of browser and operating system used to access our site;

3. The date and time you access our site;

4. The pages you visit; and

5. The website address before linking to the Project HOPE website.

Project HOPE uses this information to help its website be more useful to visitors -- to learn about the number of visitors to its site and the types of technology its visitors use.

Personal Information Project HOPE is committed to the highest standards of stewardship excellence and has created this statement in order to demonstrate our firm commitment to your privacy. Project HOPE assures you that the identity of all who contact us through our web site is kept confidential. Project HOPE does not share your e-mail address with any third parties. We make postal addresses and telephone numbers available to other reputable nonprofit and commercial organizations. If you do not want us to share this information, you may call us at any time at (540) 837-2100 or (800) 544-4673 or e-mail Dorothy Combs at dcombs@projecthope.org to have your name removed.

Please contact us if you have any questions or corrections regarding your contact information. Project HOPE does not require its web visitors to provide any personal information unless you choose to do so. If you choose to provide Project HOPE with information by sending an e-mail to a member of its staff, or by filling out a form with your personal information and submitting it through the website or off-line, we will use that information to respond to your message. Non-public information (i.e. donor giving records) shall not be given to persons other than those who are involved with the cultivation or solicitation efforts or those who need that information in the performance of their duties for Project HOPE. Documents containing information pertaining to donors and/or prospects will be carefully protected by Project HOPE and will be irrevocably destroyed when no longer needed. We will share your e-mail if required by law or by subpoena.

Credit Card Transactions Project HOPE protects the information you provide when donating on the foundation’s website. Your information is stored in a secure location and protected by security procedures. Sphere has a highly redundant, robust and scalable network infrastructure. All connections are fully meshed and designed for maximum availability and fault tolerance. The architecture consists of banks of Web servers, configured with IIS 6 running on Windows. The Web server load is distributed by Citrix NetScaler load balancers. The Web servers are IBM with multiple dual core processors. The database load is distributed over logical and physical instances of MS SQL 2005 running on Windows 2003 64 bit Operating System. The database servers are either four way or eight way IBM servers. All critical systems are fully backed by vendor support agreements and rapid replacement contracts. We maintain a standby disaster recovery site. In the event of a catastrophic site failure, there will be disruption until we activate the standby site. As described above, we have a lot of redundancy in our primary site which greatly reduces the risk of a site switch over.

May we ask a favor of you? The articles, photographs, video footage, logos, etc, you view on our web site are either the copyrighted property of Project HOPE or are copyrighted by another company and used with their permission. Please honor these copyrights and do not reproduce these materials without our express written permission.

Exiting Project HOPE’s Web site Once you link to another site, you are subject to the privacy policy of the new site.